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Ellamode

Upgrading Ella Mode’s E-commerce Experience With Trend-Focused Design, Enhanced Usability, and Tailored Solutions for the Dutch Fashion Audience.

Ellamode Is a Dutch Fashion E-commerce Site Offering Trendy Clothing and Footwear for Men and Women. It Claims Free Shipping in the Netherlands and Belgium, 30-Day Returns, and Secure Payments—Positioning Itself as a Stylish Yet Practical Online Boutique.

  • Fashion
  • Customer Trust
  • E-commerce Technology
  • Fashion Retail
  • Free Shipping
  • Secure Payments
  • Shopify +
ellamode Homepage Banner Ecommerce Store Case Study

Project Challenges

Trust Deficit

Numerous reviews label the brand as a scam with absentee customer support.

Price–Quality Discrepancy

Users report items did not match site images or expectations .

Non-Delivery / Delays

Multiple customers never received orders or faced lengthy delays.

Hidden Company Details

Lacks physical address and KVK registration; no recognized webshop certification.

Fake Listings

Likely uses stock photos with misleading descriptions.

Risky Payment Channels

May prefer non-refund-friendly methods; raises red flags.

ellamode Multi Homepage Collection Product Banner Shopify Store Case Study

Our Solutions

    • Wide Fashion ассортимент – Dresses, jumpsuits, shoes, sets, and more in modern styles.
    • Free NL/BE Shipping – No-cost delivery promises for customers in the Netherlands and Belgium.
    • 30-Day Return Guarantee – Generous return window aiming to build trust and reduce buyer hesitation.
    • Secure Payment Options – Supports major cards, explicit about secure transaction processes.
    • Inclusive Sizing – Offers sizes from S up to 5XL, promoting broad accessibility :contentReference[oaicite:2]{index=2}.
    • Quality Material Claims – Promotes linen sets as “high-quality, breathable, timeless” :contentReference[oaicite:3]{index=3}.
    • Customer Contact Info – Provides email and phone support hours via FAQ :contentReference[oaicite:4]{index=4}.

Our Services

View All Services

Our Strategy

Ellamode Implementation Screenshot

Trend-Driven Catalog

Offers seasonal dresses, jumpsuits, and sets to align with current styles.

Free NL/BE Shipping

Reduces friction and encourages purchases by removing delivery cost barriers.

30-Day Returns

Promotes confidence with a straightforward return policy.

Secure Payments

Claims robust encryption and payment safety.

Customer Service Access

Lists email and phone support (Mon–Fri 8–18h, Sat 10–16h).

Inclusive Sizing

Sizes up to 5XL enhance accessibility for a broader audience .

Results

Trust Breakdown Trustpilot and ScamAdviser give the site extremely poor reviews—1.3/5 or labeled as scam.

Customer Disappointments Many customers report poor product quality, wrong items, or no delivery.

Legal & Compliance Gaps No webshop certifications, unclear business registration, lack of dispute resolution paths .

Service Failure Invisible or automated-only customer responses increase complaints .

Ongoing Success

Ellamode aspires to serve a trendy yet inclusive fashion market with flexible logistics and clear communication. However, user experiences reveal mixed trust levels—while some praise the product quality, multiple reviews and scam alerts raise serious concerns about reliability.

Book Demo View Website
ellamode Homepage Banner Ecommerce Store Case Study
ellamode Collection Page Implementation Screenshot
ellamode Product Page Implementation Screenshot
ellamode Homepage Mulit Collections Banner Implementation Screenshot

Create digital reveneue streams that scale your business to new landscapes of efficiency, profitability and leadership

Initiate Digital Transformation

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